Does this work with QuickBooks Desktop?+
Yes. Remio remote-controls the actual PC that runs QuickBooks Desktop, so nothing about QuickBooks changes — same company file, same license, same version, same bank feeds, same printers. The software cannot tell whether you are at the office keyboard or connected from your kitchen table, because either way the same machine is doing the work. The same goes for Sage 50, Drake, Lacerte, or anything else installed on that PC.
Is it really free for a firm?+
Yes — completely free, every feature, on both ends of the connection, with commercial use included. There is no per-user licensing to count seats against: install the host on the office PC and the client on as many of your own devices as you like. No time limits, no feature gates, no card.
Is client data safe in transit?+
Sessions are end-to-end encrypted with AES-256-GCM, with keys exchanged directly between your two devices over ECDHE-Curve25519. Most connections run peer-to-peer; when a strict firewall forces the session through a relay, the relay forwards ciphertext it cannot read. There is no account database, and sessions leave no record on Remio servers.
Can two people use the books at once?+
One Remio session controls the PC at a time — the same as one person sitting at the desk. If two staff members need the company file simultaneously, that is QuickBooks' own multi-user mode, which runs between machines on the office LAN and is unchanged by Remio. Remio changes where you sit, not how many users QuickBooks allows.
What if the office PC is asleep?+
Wake it with Wake-on-LAN. Enable the wake settings on the office PC once, and a paired Remio client can send the magic packet and start the session as the machine powers up. Waking from outside the office network needs one always-on device on the office LAN to carry the packet — the Wake-on-LAN guide walks through the setup.