A
relay connection means your stream is being routed through a Remio relay server instead of going directly between your devices (peer-to-peer). This works perfectly fine — your stream is still encrypted — but it adds extra latency, typically
30–100ms compared to
under 10ms for a direct connection.
Common causes:
• Devices are on different networks (e.g. mobile data vs. WiFi)
• Router firewall blocking direct connections
• Strict NAT type or corporate/hotel/university network restrictions
How to get a direct connection:
1. Make sure both devices are on the
same WiFi network.
2. Check that your
firewall isn't blocking Remio.
3. If connecting from a different network, set up
port forwarding on your router.
We've created a detailed step-by-step guide:
How to Connect Directly →
Don't worry if you stay on relay — Remio optimizes the relay path for the lowest possible latency, and many users won't notice a difference for everyday use.