Diagnose the connection type
Remio shows the active path in the streaming HUD. A "relay" label means Remio could not open a direct path between your devices. Usually one of four things is to blame.
- Devices are on different networks — cellular on one side, home Wi-Fi on the other.
- Router firewall blocks inbound traffic from the public internet.
- Mobile carrier networks sometimes hide your device behind layers of routing that block direct paths.
- Corporate, hotel, or campus Wi-Fi explicitly blocks direct device-to-device traffic.