How do I report a bug?

To report a bug, email us at support@remio.net with a description of the issue, your Remio version (Help → About in the app), your OS and version, and what you were doing when the issue occurred. The more detail you provide, the faster we can investigate and fix it.

How do I request a feature?

We love hearing what you'd like to see in Remio! Email your feature request to support@remio.net or post it in the Remio community at remio.net/community. Our team reviews all submissions and uses them to shape the roadmap.

How do I contact the team?

The fastest way to reach us is by email at support@remio.net — we reply within 24 hours. You can also find instant answers in our FAQ at remio.net/faq or connect with other Remio users in the community at remio.net/community.

Support

Contact Support

Having trouble? We're here to help.
Most issues are resolved in minutes.

Email Us

We reply within 24 hours

support@remio.net

Browse FAQ

Find instant answers to common questions

remio.net/faq

Community

Join discussions and tips from other users

remio.net/community

Before you contact

Include your Remio version — Find it in Help → About in the app menu
Include your OS and version — e.g., macOS 14.5, iOS 17.5, Android 14
Describe what you were doing — when the issue occurred, including any error messages