Question 1

How do I get started with Remio?

Accepted Answer

Install the Remio Host app on the computer you want to access, then install the Remio Client on your iPhone, iPad, Mac, or Android device. Open both apps, enter the pairing code shown on the Host, and you're connected — no account required.

Question 2

How can I optimize Remio's performance?

Accepted Answer

For the best performance, connect devices on the same local network when possible. Use a wired ethernet connection for the Host computer. In the app settings, lower the resolution or FPS if you have limited bandwidth. Remio automatically adapts to network conditions, but you can also manually tune encoding quality in Settings.

Question 3

Is Remio secure to use?

Accepted Answer

Yes. All Remio connections are end-to-end encrypted — your stream goes directly between your devices (P2P) and never passes through our servers. We use modern cryptography and a zero-trust architecture, meaning we can't see your screen or data. Unlike TeamViewer and AnyDesk, Remio was built from scratch with security as a core principle.

Question 4

What should I do if I'm having connection issues?

Accepted Answer

First, make sure both devices are connected to the internet. If on different networks, check firewall settings — UDP traffic needs to be allowed. Try switching from a relay to a direct connection in Settings. Restart both apps, and if the issue persists, check our Troubleshooting FAQ section or contact support@remio.net.

Question 5

What features does Remio include?

Accepted Answer

Everything is included for free: 4K/60FPS streaming, unlimited device pairs, gamepad support, clipboard sync, Picture-in-Picture, Apple Pencil support, multi-monitor support, system audio streaming, and AI-powered features. No paywalls, no limits, no trial.

Question 6

What are my plan options and how does billing work?

Accepted Answer

Remio is completely free — all features are included with no subscription. There are no paid tiers, no usage limits, and no time restrictions. You get 4K/60FPS, unlimited pairs, E2E encryption, and all features at no cost.

Remio Help Center

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